Blue Cross Blue Sheild MA

Message From Leadership

We approached 2024 as an inflection point – a pivotal year when we would be marking the conclusion of several multiyear grant programs, the transition of board leadership, and the transfer of one of our original programs to a new home. With that in mind, we launched a process to refine our strategic plan, in order to articulate our theory of change and develop specific goals for each of our three focus areas: Coverage and Care; Behavioral Health; and Structural Racism and Racial Inequities in Health.

What we did not know was how the year would serve as an inflection point for the entire country and begin a period of great uncertainty in health care.

As we look back on 2024, we recognize that the planning process not only produced better tools to communicate and measure our impact, but also a strong framework that has allowed us to stay focused on our vision of a Massachusetts in which every person has comprehensive coverage; quality, affordable and equitable health care; and optimal health.

This vision will endure even as we continue to be responsive to a constantly changing landscape within health care, public health, and the social safety net.

Audrey Shelto Audrey Shelto signature

Audrey Shelto
President & CEO

Thomas H. Lee, MD Thomas H. Lee signature

Thomas H. Lee, MD
Board Chair

Health Coverage & Care

Health Coverage & Care

We Envision...

All Massachusetts residents have health insurance coverage and access to quality, affordable, and equitable care, especially those most in need.

Goal:

Ensure that MassHealth's policies and programs are structured in a way to best serve its members
A series of qualitative profiles tell the lived experience of estate recovery in Massachusetts
Photography credit: Kelly Davidson and Drew Ritter

Accessing health care should not mean losing a home that you and your family have invested time, money, and memories in. Our Massachusetts Medicaid Policy Institute published a set of educational materials on the state's MassHealth estate recovery process: Holding on to Home: A Primer on MassHealth Estate Recovery.

The report explains how estate recovery, which is the practice of limiting the passing down of assets — including homes — may perpetuate wealth disparities and intergenerational poverty. Alongside the policy analysis, a series of qualitative profiles and photos tell the stories of how estate recovery has impacted four individuals in Massachusetts after the loss of a loved one. These resources were featured in a Boston Globe series that highlighted this little-known policy for a large audience of readers. The findings were also used by legislators to educate their colleagues about the negative impacts on constituents and successfully pass legislation to remedy the burden.

Goal:

Maintain and expand health care coverage by increasing, improving, and simplifying the options available
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Our Strengthening the Voice for Access grant program provides operating support to 11 advocacy groups focused on gaining and maintaining access to health coverage for marginalized populations across the state. In 2024 these organizations elevated the voices of seniors, immigrants, adults and children with disabilities, people with mental health and substance use disorders, as well as the population of Massachusetts as a whole in order to represent their lived experiences in health policy discussions.

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Coalition and organizing work focused on: improving prescription drug affordability and access; ensuring access to medical care amidst hospital closures; promoting tele-behavioral health use in schools; creating momentum for investments in the primary care workforce; infusing a public health approach into health care policy solutions; and building power among those directly impacted.

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In late 2024, together with Strengthening the Voice for Access grant partner Health Care For All, we reconvened the Massachusetts Coalition for Coverage and Care to bring together over 100 Massachusetts organizations concerned about federal policy impacts on our health care and coverage system.

  • Boston Center for Indepenent living gatherinc
  • Boston Center for Indepenent living people
Photos courtesy of Boston Center for Independent Living

In the Media

Head cogs

Behavioral Health

We Envision...

All Massachusetts residents have access to the right type of behavioral health care where and when they need it.

Goal:

Advance behavioral health ambulatory care redesign to expand access to community-based care
  • Behavioral Health Help Line icon

    Behavioral Health Help Line (BHHL) provides those seeking behavioral health care services with a single line to call for screening and warm handoffs to appropriate services and resources.

  • Community Behavioral Health Centers icon

    Community Behavioral Health Centers (CBHCs) deliver behavioral health care services onsite and coordinate access to a variety of crisis and routine outpatient behavioral health care services.

  • Behavioral Health Urgent Care icon

    Behavioral Health Urgent Care (BHUC) sites provide outpatient access to a limited set of behavioral health care services for urgent needs and operate within the Commonwealth's community mental health centers.

  • Integrated primary care icon

    Integrated primary care seeks to expand access to behavioral health care services for MassHealth members enrolled in Accountable Care Organizations for conditions that can be managed in a primary care setting.

Community-based entry points to Massachusetts' behavioral health care system under the state’s Roadmap for Behavioral Health Reform to ensure residents can receive services where and when needed.
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In 2021 the state announced the Massachusetts Roadmap for Behavioral Health Reform, which aims to increase access to culturally relevant behavioral health care services, including crisis and outpatient services, for all residents regardless of insurance coverage. The Foundation set out to monitor the Roadmap's success in addressing challenges in the existing behavioral health care system by gathering input from select Massachusetts stakeholders and early implementation data about the success of these reforms. Our report, which describes the key components of the Roadmap and provides an update on implementation and identifies opportunities to strengthen implementation moving forward, were shared with over 300 attendees during a webinar.

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Through our Special Initiatives grant program, we funded Martha's Vineyard Community Services to create a co-responder pilot program to address the lack of behavioral health care access for island residents, who typically engage with mental health and substance use services only through 911 calls to police. The new program will link a qualified behavioral health clinician with local law enforcement to create a pathway to community-based services, diverting residents from detainment, arrest, or transport to the hospital emergency department.

In the Media

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WBUR|8/20/2024
Interview with the Foundation’s Kaitlyn Kenney Walsh on the success of the mental health hotline
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WGBH|8/20/2024
Foundation releases a report on the Massachusetts Roadmap for Behavioral Health Reform
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Structural Racism & Inequities in Health

We Envision...

All Massachusetts residents, regardless of race and ethnicity, experience equitable health care access, quality, and outcomes.

Goal:

Invest in community and state-wide efforts to reduce racial disparities in perinatal health outcomes in MA
Woman nursing baby
Photo courtesy of Berkshire Nursing Families
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In response to disparities in pregnancy-associated mortality and severe maternal morbidity, the Foundation developed the one-year Perinatal Health Initiative grant program, which awarded $415,000 to 14 organizations. The organizations are working within and with marginalized communities to increase awareness of promising practices in perinatal health, expand community-led programs and supports for birthing people, and strengthen the advocacy voice for perinatal health.

Goal:

Partner with leading community organizations focused on health equity to translate ideas into action to promote racial justice and equity in health
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As one of first steps in implementing our Health Equity Framework, the Foundation developed and released an interactive Health Equity Action Plan Inventory of current initiatives to address disparities in Massachusetts. With the goal of fostering collaboration, elevating awareness of the breadth of innovative efforts already in place, and scaling promising approaches, the Inventory is designed to increase sharing of promising practices among organizations no matter where they are on their health equity journey. During a virtual event, we introduced the inventory's 140+ interventions and programs being implemented in communities across the state. More than 200 health care professionals learned how to use the inventory to find a spectrum of initiatives from one focused on behavioral health interventions in community settings in Central Massachusetts to another aimed at chronic disease education provided by a hospital in the Southcoast.

From 148 Inventory initiatives, the following themes emerged:
Common clinical areas of focus include maternal health, chronic disease, primary care, and behavioral health.
Just under half of the initiatives focus on people of color
All types of health care delivery organizations are working to advance equity
Most initiatives are based in the Boston region
There is limited quantitative outcomes data publicly available
Half of the initiatives focus on advancing "Accessible and Affordable Care that is Easy to Navigate"

In the Media

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WBUR|12/4/2024
Foundation finds health care inequities across the state cost an estimated $6 billion a year

2024 By the Numbers

Grantmaking

Total Grant Funds
84
grants awarded to
78
organizations
7 Total Advancing Community Driven Mental Health Grants
$1,062,111
5 Total Policy and Research Grants
$235,000
11 Strengthening the Voice for Access
$758,758
24 Total Catalyst Fund Grants
$162,712
12 Total Special Initiatives Grants
$560,000
10 Supporting Health Coverage Enrollment Efforts
$612,000
14 Perinatal Health Initiative
$415,000
1 Strategic Health Equity Grant
$100,000
4,775 downloads of 10 publicationsDownloads
1,295 attendees at 4 webinarsWebinars

Board of Directors

  • Andrew C. Dreyfus Chair

    Health Optimist, LLC, Managing Partner

  • Patricia A. Washington Vice Chair
  • Zamawa Arenas

    Founder & CEO, Flowetik

  • Carlos F. Cappas, PsyD

    Chief Behavioral Health Officer, Lynn Community Health Center

  • JD Chesloff

    Executive Director, Massachusetts Business Roundtable

  • Denise De Las Nueces, MD

    Chief Medical Officer, Boston Health Care for the Homeless Program

  • Sandro Galea, MD, DrPH

    Dean and Robert Knox Professor, Boston University School of Public Health

  • Shelly F. Greenfield, MD, MPH

    Professor of Psychiatry, Harvard Medical School Chief Academic Officer, Kristine M. Trusty Endowed Chair in Psychiatry Chief, Division of Women's Mental Health Director, Alcohol and Drug Abuse, Clinical and Health Services Research, McLean Hospital

  • Michael Hunter

    Vice President, Business Development Trinity Financial

  • Thea James, MD

    Vice President of Mission & Associate Chief Medical Officer, Boston Medical Center

  • Mary Kay Leonard

    Independent Consultant

  • Thomas H. Lee

    Chief Medical Officer, Press Ganey

  • Antonia "Toni" G. McGuire, RN

    Senior Consultant, John Snow Inc.

  • Michael Miller

    Strategic Policy Director, Community Catalyst

  • Sandhya Rao, MD

    Chief Medical Officer & Sr. Vice President, Blue Cross Blue Shield of Massachusetts

State House in the news - Thomas Lee

In 2025 our Foundation will stay the course toward our vision, meeting new challenges as they surface.

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